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When working on a PDF the "Highlight" tool free hightlight feature does not work, just the cursor hightlight

The attached shows the cursor only from today and free hand highlight from a March 2026 when working properly. The free hand highlight today does not highlight, only the … (citește mai mult)

The attached shows the cursor only from today and free hand highlight from a March 2026 when working properly. The free hand highlight today does not highlight, only the cursor highlight is functioning.

Open 2

Pdf Highlighter not working

In the past, I was able to freehand highlight PDFs that did not recognize the Text. I was using this function this week; maybe the newest Firefox update is at fault. With… (citește mai mult)

In the past, I was able to freehand highlight PDFs that did not recognize the Text. I was using this function this week; maybe the newest Firefox update is at fault. Without this, half of my documents are not really usable in Firefox. Everything else works. If it recognizes the text, I have no problems; the pencil tool also works just fine.

Open 1 12

Highlighter has stopped working on most PDFs

Hello, I can't use the built in Highlighter anymore on locally saved PDFs. It only works on PDFs that are properly scanned in and where i can actually select the words. 2… (citește mai mult)

Hello,

I can't use the built in Highlighter anymore on locally saved PDFs. It only works on PDFs that are properly scanned in and where i can actually select the words. 2 days ago, I was still able to basically use the highlighter on all PDFs and draw on them however I liked. I haven't installed anything new or changed anything.

I also have tried to reset Firefox and reinstalled it. It's still not working.

I would really appreciate any help. I couldn't find anything based on my problems.

Open 1 1 8

pdf files are blank when opened in firefox since upgrade to 150.0

All pdf files show all pages blank. It affects both those newly downloaded in Firefox and those I have stored on my PC and open with Firefox. I think this started from w… (citește mai mult)

All pdf files show all pages blank. It affects both those newly downloaded in Firefox and those I have stored on my PC and open with Firefox. I think this started from when the latest Firefox update was installed this week. I am up to date on Widows 11.

Rezolvată 4 20

I can no longer open pdfs in Firefox.

Starting a couple of weeks ago I haven't been able to open PDFs in my Firefox browser. Although there are other pdf viewers, Firefox has features that I use that the oth… (citește mai mult)

Starting a couple of weeks ago I haven't been able to open PDFs in my Firefox browser. Although there are other pdf viewers, Firefox has features that I use that the others don't. I've tried all the various ideas I've found elsewhere online but none worked. I submitted a ticket to our IT helpdesk, but they say it's a Mozilla Firefox issue. The error message isn't helpful at all, considering there is no web server involved.

I get the error below:

Access to the file was denied

Firefox can’t connect to the server at local file What can you do about it?

The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem.

Open 6 20

No shapes on PDF editor menu?

I read Firefox's suggestion to use the browser to edit pdf's and thought I'd give it a try, thinking I might be able to use it instead of my old Adobe Acrobat editor. But… (citește mai mult)

I read Firefox's suggestion to use the browser to edit pdf's and thought I'd give it a try, thinking I might be able to use it instead of my old Adobe Acrobat editor.

But I immediately noticed that there's no way to draw a shape with the Firefox pdf editor - a circle for example. The Help says I can select shapes from the Draw menu but the only thing that appears on my Draw menu is a line (see the attachment).

What am I doing wrong?

Open 1 2

PDFs still open as tabs despite my attempts to change this setting.

I am following directions that advise to go to Settings and change the option to open PDFs as individual files. Currently, they are opening as a Firefox tab. I have tried… (citește mai mult)

I am following directions that advise to go to Settings and change the option to open PDFs as individual files. Currently, they are opening as a Firefox tab. I have tried several times to make changes that stick, even rebooting. But PDFs still open in a tab.

Please help. Thank you.

Open 26

prf file access

In February this year I started having an issue with reading pdf formatted statements from my bank' (bank and personal information removed). Initially I thought it was so… (citește mai mult)

In February this year I started having an issue with reading pdf formatted statements from my bank' (bank and personal information removed). Initially I thought it was some change at the bank so I sent the letter below to my bank.

Further experimenting with Microsoft Edge and Firefox leads me to believe the issue may be with recent changes to firefox. The attached jpg file shows the problem, though not a solution.

I would be curious to know if there is some (new) setting in Firefox to correct the problem.

Text of letter to bank:

re: document access on site

You have evidently made some changes in your account display and I have to tell you there are issues with it.

Previously the account document came up as PDF. Today I accessed the current statement and immediately noticed the change in display format.

I usually do two things here. First I print the document. The print button worked as expected. Next I SAVE a copy for future reference. The download button DID NOT WORK.

I had to use the print save to file function. This is where I found the problem. I saw this when I checked my print queue as well. Instead of PDF the document is now PDF.js viewer.

I have to ask why you went to java script when the original PDF format worked properly every time?

On the plus side, my pdf viewer still reads the saved file. It is the unnecessary print to file step to which I object.

I am not at all happy with this change and would encourage you to return to the previous process. Since it was NOT BROKE I am at a lost to understand WHY YOU FIXED IT.

Open 1 104

PDF opens in browser and Acrobat simultaneously

I have Firefox set to always ask about how I want to open/save PDF files. Within the past couple weeks, I've encountered an issue with opening PDF files. When I click o… (citește mai mult)

I have Firefox set to always ask about how I want to open/save PDF files. Within the past couple weeks, I've encountered an issue with opening PDF files. When I click on a PDF and select "open with Firefox," the PDF opens in a new tab on Firefox, but it also opens in Acrobat. When I select this option, I just want the PDF to open in my browser, and I cannot find a way to stop it from simultaneously opening in Acrobat.

Rezolvată 1 48

When I select "Open [pdf] with Firefox from the ask every time dialog, it opens it in Firefox AND Acrobat; how do I stop this?

I have set the setting for PDF files to Always Ask. When I select the "Open in Firefox" option from the dialog, it opens the PDF in a new tab in Firefox and ALSO launches… (citește mai mult)

I have set the setting for PDF files to Always Ask. When I select the "Open in Firefox" option from the dialog, it opens the PDF in a new tab in Firefox and ALSO launches Adobe Acrobat and opens there. I have not seen this bizarre behavior before today. How do I fix it?

Rezolvată 2 33

I can no longer view PDFs in the browser after the update last week.

Since the update to Firefox a few days ago, I am no longer able to view PDFs in the browser. They still open, but they show up as blank pages. Is there a way to fix this … (citește mai mult)

Since the update to Firefox a few days ago, I am no longer able to view PDFs in the browser. They still open, but they show up as blank pages. Is there a way to fix this or to revert back to the previous version of FF?

Thanks.

Open 3 1 72

On loading a document, a "Sign on the dotted line" popup appears

On loading some documents a popup appears asking me to "Sign on the dotted line". This shows a pencil making a signature. I am unable to move or delete this popup and th… (citește mai mult)

On loading some documents a popup appears asking me to "Sign on the dotted line". This shows a pencil making a signature. I am unable to move or delete this popup and therefore cannot read the document fully. I can't print it either as the popup obscures the printer instruction area. I would be very pleased to know how to remove/block/disable this uncalled for obstruction

Open 1 48