Forumul comunității Firefox

I want to cancel my subscription and get a refund but I already deleted my account. I read all the directions but can't find the links to make this all happen. I would appreciate some help. Than you,

Every time I open Firefox I get a message saying "Getting close to your VPN Limit. You have _ GB left. Your data will reset at the start of next month" and I want to stop seeing it

Suddenly to use Passwords list on Firefox Windows is demanding I sign into Windows, where previously I used the special "master" password I use only on Firefox. I want to disable this intrusion.

In February this year I started having an issue with reading pdf formatted statements from my bank' (bank and personal information removed). Initially I thought it was some change at the bank so I sent the letter below to my bank.

Further experimenting with Microsoft Edge and Firefox leads me to believe the issue may be with recent changes to firefox. The attached jpg file shows the problem, though not a solution.

I would be curious to know if there is some (new) setting in Firefox to correct the problem.

Text of letter to bank:

re: document access on site

You have evidently made some changes in your account display and I have to tell you there are issues with it.

Previously the account document came up as PDF. Today I accessed the current statement and immediately noticed the change in display format.

I usually do two things here. First I print the document. The print button worked as expected. Next I SAVE a copy for future reference. The download button DID NOT WORK.

I had to use the print save to file function. This is where I found the problem. I saw this when I checked my print queue as well. Instead of PDF the document is now PDF.js viewer.

I have to ask why you went to java script when the original PDF format worked properly every time?

On the plus side, my pdf viewer still reads the saved file. It is the unnecessary print to file step to which I object.

I am not at all happy with this change and would encourage you to return to the previous process. Since it was NOT BROKE I am at a lost to understand WHY YOU FIXED IT.

As a loyal and long time user of Firefox [since 1998 yes 1998 ,,,] if you or i cant remove google from my browser , i might have to find a replacement, that will allow me to remove this nonsense , i await your response ATB BlackSam

I am running Firefox 149.0 (64-bit) on Windows 10. FF tells me that there is an update. I downloaded the update, and when I restart FF, it does not update. Version 149.0 is re-started, and Help --> About Firefox again tells me to restart to upgrade. I have tried the upgrade at least three times.

When opening the "Show all history" window (command Y) the text is garbled. I have checked the font book and there are no duplicated and I have validated all fonts. I have tried using the troubleshoot mode and occasionally the text is rendered correctly but mostly it has no effect. There is no other location in the browser where the text is garbled. I have tried changing the text in the advanced settings and both performance settings are disabled.

I am running Firefox on Kubuntu, which means it comes pre-installed as a Flatpak.

I was having problems with various web sites so I decided to try using the version of Firefox installed with the file found here - https://www.firefox.com/en-US/thanks/

There were no problems with the install. This version of Firefox showed the same issues as the Flatpak version, so I blame the web sites.

Now I have two versions of Firefox. I would like to remove this second version but all the methods I've found do not remove it. I can certainly disable it by renaming the directory created in my user directory /Firefox. Trouble is, shortcuts I created to web sites always launch this version rather than the Flatpak version and I can't find a way to get the shortcuts to use the Flatpak version.

When using the built-in Firefox AI sidebar and clicking the "Summarize page" button, I consistently get the error: "431 Request Header Fields Too Large" from chatgpt.com.

Cookies were cleared multiple times Extensions (including AdGuard) were disabled The issue persists

Previously, changing a privacy setting temporarily helped: switching from "block all cross-site cookies" to "block cross-site tracking cookies and isolate other cross-site cookies". After that, the feature started working.

However, after restarting the browser today, the issue returned, and changing this setting no longer helps.

I would also like to note that currently there is no way to disable or hide the "Summarize page" button, even though I did not need it initially. I tried to configure things so it would work properly, but was unable to do so.

Steps to reproduce:

Open any webpage Open the Firefox AI sidebar Click "Summarize page" Observe error 431

Expected behavior: Page summary should be generated successfully.

Actual behavior: The request fails with HTTP 431 error.

AV1 Hardware Acceleration stopped working. In about:support->Media->Codec Support Information Firefox states that Harware Decode AV1 is supported but it uses only Software Decoding. AV1 worked perfeclty before in Firefox, is still working in other browsers and apps in my system.

System Specs: Ubuntu 24.04 LTS 6.17.0-19-generic Asrock Intel Arc A380 Firefox 149.0 (64-bit)

export LIBVA_DRIVER_NAME=iHD export LIBVA_DRM_DEVICE=/dev/dri/renderD129 export MOZ_DRM_DEVICE=/dev/dri/renderD129

vainfo libva info: VA-API version 1.20.0 libva info: User environment variable requested driver 'iHD' libva info: Trying to open /usr/lib/x86_64-linux-gnu/dri/iHD_drv_video.so libva info: Found init function __vaDriverInit_1_20 libva info: va_openDriver() returns 0 vainfo: VA-API version: 1.20 (libva 2.12.0) vainfo: Driver version: Intel iHD driver for Intel(R) Gen Graphics - 24.1.0 () vainfo: Supported profile and entrypoints

     VAProfileNone                   :	VAEntrypointVideoProc
     VAProfileNone                   :	VAEntrypointStats
     VAProfileMPEG2Simple            :	VAEntrypointVLD
     VAProfileMPEG2Main              :	VAEntrypointVLD
     VAProfileH264Main               :	VAEntrypointVLD
     VAProfileH264Main               :	VAEntrypointEncSliceLP
     VAProfileH264High               :	VAEntrypointVLD
     VAProfileH264High               :	VAEntrypointEncSliceLP
     VAProfileJPEGBaseline           :	VAEntrypointVLD
     VAProfileJPEGBaseline           :	VAEntrypointEncPicture
     VAProfileH264ConstrainedBaseline:	VAEntrypointVLD
     VAProfileH264ConstrainedBaseline:	VAEntrypointEncSliceLP
     VAProfileHEVCMain               :	VAEntrypointVLD
     VAProfileHEVCMain               :	VAEntrypointEncSliceLP
     VAProfileHEVCMain10             :	VAEntrypointVLD
     VAProfileHEVCMain10             :	VAEntrypointEncSliceLP
     VAProfileVP9Profile0            :	VAEntrypointVLD
     VAProfileVP9Profile0            :	VAEntrypointEncSliceLP
     VAProfileVP9Profile1            :	VAEntrypointVLD
     VAProfileVP9Profile1            :	VAEntrypointEncSliceLP
     VAProfileVP9Profile2            :	VAEntrypointVLD
     VAProfileVP9Profile2            :	VAEntrypointEncSliceLP
     VAProfileVP9Profile3            :	VAEntrypointVLD
     VAProfileVP9Profile3            :	VAEntrypointEncSliceLP
     VAProfileHEVCMain12             :	VAEntrypointVLD
     VAProfileHEVCMain422_10         :	VAEntrypointVLD
     VAProfileHEVCMain422_10         :	VAEntrypointEncSliceLP
     VAProfileHEVCMain422_12         :	VAEntrypointVLD
     VAProfileHEVCMain444            :	VAEntrypointVLD
     VAProfileHEVCMain444            :	VAEntrypointEncSliceLP
     VAProfileHEVCMain444_10         :	VAEntrypointVLD
     VAProfileHEVCMain444_10         :	VAEntrypointEncSliceLP
     VAProfileHEVCMain444_12         :	VAEntrypointVLD
     VAProfileHEVCSccMain            :	VAEntrypointVLD
     VAProfileHEVCSccMain            :	VAEntrypointEncSliceLP
     VAProfileHEVCSccMain10          :	VAEntrypointVLD
     VAProfileHEVCSccMain10          :	VAEntrypointEncSliceLP
     VAProfileHEVCSccMain444         :	VAEntrypointVLD
     VAProfileHEVCSccMain444         :	VAEntrypointEncSliceLP
     VAProfileAV1Profile0            :	VAEntrypointVLD
     VAProfileAV1Profile0            :	VAEntrypointEncSliceLP
     VAProfileHEVCSccMain444_10      :	VAEntrypointVLD
     VAProfileHEVCSccMain444_10      :	VAEntrypointEncSliceLP