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I'm so confused now. had trouble connecting printer, lead to driver issue, now can't save any passwords. Help

Lynda Quig

I moved, tried to get old wireless printer going. Had driver issues. Gave up bought newer printer. Somewhere in there Firefox or Windows updated. Wiped out all my passwords. I have gone and started putting passwords back in. Firefox says it's saving them, but it's not. I also had just connected firefox to my cell. I tried a history recover, which doesn't seems to work either. I have to go to Explorer to get into Ancestry account and now can't get into my Family Tree account. I'm so confused. My HP laptop is only 3 or 4 yrs old. and nothing is reading as a virus or bug. Any suggestions. I'm about to cry with all the information on here. I have backed up on external drive, but not sure that is going to work. HELP

I moved, tried to get old wireless printer going. Had driver issues. Gave up bought newer printer. Somewhere in there Firefox or Windows updated. Wiped out all my passwords. I have gone and started putting passwords back in. Firefox says it's saving them, but it's not. I also had just connected firefox to my cell. I tried a history recover, which doesn't seems to work either. I have to go to Explorer to get into Ancestry account and now can't get into my Family Tree account. I'm so confused. My HP laptop is only 3 or 4 yrs old. and nothing is reading as a virus or bug. Any suggestions. I'm about to cry with all the information on here. I have backed up on external drive, but not sure that is going to work. HELP

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