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UserFolder_27 Autocreates on Startup

jake.stewart

Hi, I've been using Thunderbird for years. It's been a great utility. However, today when I started it up, there was a random folder (UserFolder_27) created in the system folders. There was no right click option to delete it. Here are the remedial steps I took to remove it.

  • Exited Thunderbird, removed the Userfolder_27.msf file from directory, restarted. No change.
  • Right clicked the main account and Unsubscribed from UserFolder_27. Exited Thunderbird, removed the Userfolder_27.msf file from directory, restarted. No change.
  • In Account Settings>Copies&Folders>Message Archive the UserFolder_27 was checked (no idea why). Unchecked the main "Keep message archives in" box. Exited Thunderbird, removed the Userfolder_27.msf file from directory, restarted. No change.
  • Rechecked "Keep message archives in" and selected another personal folder. Exited Thunderbird, removed the Userfolder_27.msf file from directory, restarted. No change.

Somewhere in the troubleshooting steps, it created a second Spam folder.

Any ideas on how to fix this?

Hi, I've been using Thunderbird for years. It's been a great utility. However, today when I started it up, there was a random folder (UserFolder_27) created in the system folders. There was no right click option to delete it. Here are the remedial steps I took to remove it. * Exited Thunderbird, removed the Userfolder_27.msf file from directory, restarted. No change. * Right clicked the main account and Unsubscribed from UserFolder_27. Exited Thunderbird, removed the Userfolder_27.msf file from directory, restarted. No change. * In Account Settings>Copies&Folders>Message Archive the UserFolder_27 was checked (no idea why). Unchecked the main "Keep message archives in" box. Exited Thunderbird, removed the Userfolder_27.msf file from directory, restarted. No change. * Rechecked "Keep message archives in" and selected another personal folder. Exited Thunderbird, removed the Userfolder_27.msf file from directory, restarted. No change. Somewhere in the troubleshooting steps, it created a second Spam folder. Any ideas on how to fix this?
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