Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Prime trouble

  • 3 răspunsuri
  • 0 au această problemă
  • 10 vizualizări
  • Ultimul răspuns de cor-el

choochum mavin
choochum mavin
more options

I changed some setting that I don't remember which caused my Prime to not come out of buffer

I changed some setting that I don't remember which caused my Prime to not come out of buffer

Toate răspunsurile (3)

Terry
Terry
more options

Can you explain what happens?

choochum mavin
choochum mavin Deținătorul întrebării
more options

once the particular program is selected the buffering swirling icon comes on and continues untill ther is nothing but black or I get Gah your tab has crashed

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Anything relevant-looking messages in the Browser Console ?

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window