Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Unable to surf

  • 1 răspuns
  • 1 are această problemă
  • 10 vizualizări
  • Ultimul răspuns de cor-el

michaelkib86
michaelkib86
more options

Firefox opens with a blank screen. When I type in an address nothing happens except on the bottom right I will see the address entered briefly then it disappears.

I have uninstalled and reinstalled, same problem.

Firefox opens with a blank screen. When I type in an address nothing happens except on the bottom right I will see the address entered briefly then it disappears. I have uninstalled and reinstalled, same problem.

Toate răspunsurile (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017 and 2019":

You may also have to install the Visual Studio 2013 Redistributable Package. You may have to reboot the computer.