blank webpage hbogo.ro
Hello
I have version 58.0.2 - 64 bit and i cannot view all details from hbogo.ro and i cannot login because is not showing ( see attach ) I try from Chrome, Safari and IE, they are all working.
I try some troubleshooting steps from your support page and forums https://support.mozilla.org/en-US/kb/websites-dont-load-troubleshoot-and-fix-errors#w_the-problem-only-happens-in-firefox ( The problem only happens in Firefox ) > but same issue happen https://support.mozilla.org/it/questions/995765 but same issue "Clear the Cache":
Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
I disable also ADblock from that page , but same problem
The problem is only for Firefox
Please advise me how to proceed
Toate răspunsurile (6)
What version of Firefox are you running? I run 58.0.2 and I can view that website without problems.
Modificat în de mattcamp
version 58.0.2 - 64 bit like i told earlier.
So why others browsers are working and Firefox not ?
What is the issue and where i can fix it ?
I could view that site normally by using Firefox for Mac 58.0.2 64-bit .
At this point I'd suggest to reset Firefox to its default settings following the below procedure.
The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.
Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.
To Refresh Firefox:
- Open the Troubleshooting Information page using one of these methods:
- Click the menu button
, click help 
and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
- If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
- Click the menu button
- At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
- Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
- Click Finish and Firefox will reopen.
Did this fix the problem? Please report back to us!
Thank you.
In the first place ( yesterday ) i was using an little bit version older. I was thinking that was the problems, so i uninstall from control panel > remove programs > restart my PC and yesterday i download directly from the Firefox official website the latest version. For sure this reset to default settings will not fix, but thank you for your suggestion.
Hello,
Nobody knows why Firefox is not loading all details of that page ?
If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (Adblock Plus, NoScript, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block (wanted) content.
- make sure your extensions and filters are updated to the latest version
There is Tracking Protection that can block (wanted) content, so check the location/address bar for special icons.
You can see a special padlock at the left end of the location/address bar.
- a padlock with a strike through means that mixed active content is blocked.
- a padlock with an exclamation mark attached means that mixed passive content (e.g. images) is present, but not blocked.
You see the shield icon when Tracking Protection is blocking content.