Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

I have tried to access BTMAIL from my tablet and phone using firefix for android I keep getting this web site https://btmail.bt.com/cp/mobile-notsupport.jsp

  • 1 răspuns
  • 2 au această problemă
  • 11 vizualizări
  • Ultimul răspuns de guigs

Phil2
Phil2
more options

When BTyahoo mail became btmail I was no longer able to use firefox on my mobile or tablet to access my email. Firefox works fine with a windows system. When I queried this with BT they blame firefox. However I keep getting redirected to a BT page which says https://btmail.bt.com/cp/mobile-notsupport.jsp


It looks like you're using a device or browser that isn't supported. BT Mail on mobile or tablet works with the following browsers: Google Chrome Apple Safari (iOS5+) Android Browser (2.3+) Windows Phone (8+)

When BTyahoo mail became btmail I was no longer able to use firefox on my mobile or tablet to access my email. Firefox works fine with a windows system. When I queried this with BT they blame firefox. However I keep getting redirected to a BT page which says https://btmail.bt.com/cp/mobile-notsupport.jsp It looks like you're using a device or browser that isn't supported. BT Mail on mobile or tablet works with the following browsers: Google Chrome Apple Safari (iOS5+) Android Browser (2.3+) Windows Phone (8+)

Soluție aleasă

HI Phil2, If this continues to happen from the login page as well: www.bt.com/btmail, it is also possible to request the desktop site.

  1. Tap on settings menu
  2. Tab on "Request desktop site" and refresh the page.

Does this help?

Citește acest răspuns în context 👍 1

Toate răspunsurile (1)

guigs
guigs
more options

Soluție aleasă

HI Phil2, If this continues to happen from the login page as well: www.bt.com/btmail, it is also possible to request the desktop site.

  1. Tap on settings menu
  2. Tab on "Request desktop site" and refresh the page.

Does this help?