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feedback, issues

This page is a summary issue report for mozilla projects including firefox

<!--Fill in the data for the issues reported by users below --> {warning}This article is no longer being maintained. To read the most recent input go [https://input.mozilla.org/ here].{/warning} =2013= ==February 10 - February 16== '''Product or Locale where this feedback was collected:''' English (US) '''Version(s) this applies to:''' 17, 17 ESR, 18, 19, 20, 21 '''Top issues in SUMO support forum this week:''' '''Top issues on input this week (percentages are estimates):''' # Sites don't work (13%). # Firefox Bugs (12%). # UX/UI/Usability Issues (12%). # Speed (12%). # Crashes, Hangs, Freezes (10%). Examples: [https://input.mozilla.org/opinion/3569401 1], [http://input.mozilla.org/opinion/3554631 2], [http://input.mozilla.org/opinion/3565879 3], [http://input.mozilla.org/opinion/3566661 4], [https://input.mozilla.org/opinion/3569226 5], [https://input.mozilla.org/opinion/3569314 6] # Issues with Firefox Preferences (7%). # Security Issues (7%). # Issues with Flash (7%). ==February 3 - February 9== '''Product or Locale where this feedback was collected:''' English (US) '''Version(s) this applies to:''' 17, 17 ESR, 18, 19, 20, 21 '''Top issues in SUMO support forum this week:''' '''Top issues on input this week (percentages are estimates):''' # Sites don't work (16%). # UX/UI/Usability Issues (14%). # Firefox Bugs (11%). # Crashes, Hangs, Freezes (9%). Examples: [https://input.mozilla.org/opinion/3548749 1], [https://input.mozilla.org/opinion/3539858 2], [https://input.mozilla.org/opinion/3553721 3], [https://input.mozilla.org/opinion/3551217 4], [https://input.mozilla.org/opinion/3548842 5], [https://input.mozilla.org/opinion/3546546 6], [https://input.mozilla.org/opinion/3553253 7], [https://input.mozilla.org/opinion/3553490 8] # Speed (7%). # Issues with Flash (6%). # Issues with Firefox Preferences (5%). # Security Issues (5%). # Issues with updates (5%). ==January 27 - February 2== '''Product or Locale where this feedback was collected:''' English (US) '''Top issues in SUMO support forum this week:''' '''Top issues on input this week (percentages are estimates):''' # Sites don't work (17%). # Crashes, Hangs, Freezes (13%). Examples: [https://input.mozilla.org/opinion/3537988 1], [https://input.mozilla.org/opinion/3537849 2], [https://input.mozilla.org/opinion/3537796 3], [https://input.mozilla.org/opinion/3537677 4], [https://input.mozilla.org/opinion/3535596 5], [https://input.mozilla.org/opinion/3535484 6] # UX/Usability Issues (13%). # Firefox Bugs (9%). # Speed (8%). # Issues with Flash (8%). # Security Issues (7%). # Issues with updates (4%). Example: [https://input.mozilla.org/opinion/3537821 1] ==January 20 - January 26== '''Product or Locale where this feedback was collected:''' English (US) '''Top issues in SUMO support forum this week:''' '''Top issues on input this week (percentages are estimates):''' # Sites don't work (14%). # Crashes, Hangs, Freezes (12%). Examples: [https://input.mozilla.org/en-US/opinion/3521994 1], [https://input.mozilla.org/en-US/opinion/3521853 2], [https://input.mozilla.org/en-US/opinion/3521817 3], [https://input.mozilla.org/opinion/3521732 4], [https://input.mozilla.org/opinion/3521572 5], [https://input.mozilla.org/opinion/3521236 6] # Firefox Bugs (12%). # UX/Usability Issues (12%). # Security (8%). Example: [https://input.mozilla.org/opinion/3521408 1] # Speed (7%). # Issues with Flash (6%). # Issues with addons (4%). # Preferences don't work (4%). ==January 13 - January 19== '''Product or Locale where this feedback was collected:''' English (US) '''Top issues in SUMO support forum this week:''' '''Top issues on input this week (percentages are estimates):''' # Sites don't work (17%). # Crashes, Hangs, Freezes (12%). Examples: [https://input.mozilla.org/en-US/opinion/3504623 1], [https://input.mozilla.org/en-US/opinion/3504547 2], [https://input.mozilla.org/en-US/opinion/3504498 3], [https://input.mozilla.org/en-US/opinion/3504498 4] # UX/Usability Issues (9%). # Firefox Bugs (9%). # Speed (7%). # Security (7%). # Issues with addons (7%). # Issues with updates (6%). # Issues with Java (6%). ==January 6 - January 12== '''Product or Locale where this feedback was collected:''' English (US) '''Top issues in SUMO support forum this week:''' '''Top issues on input this week (percentages are estimates):''' # Issues with Java/Flash (20%). # Sites don't work (16%). # Issues with addons (11%). # Firefox Bugs (8%). # Complaints about speed (8%). # Crashes, Hangs, Freezes (7%). Examples: [https://input.mozilla.org/en-US/opinion/3486987 1], [https://input.mozilla.org/en-US/opinion/3486932 2], [https://input.mozilla.org/en-US/opinion/3486797 3] # UX/Usability Issues (7%). # Security (4%). ==December 30 - January 5== '''Product or Locale where this feedback was collected:''' English (US) '''Top issues in SUMO support forum this week:''' '''Top issues on input this week:''' # Sites don't work. # Security problems (pop-ups are not blocked, downloads are not scanned). # Crashing, slow browsing, large memory usage. # Flash problems. # Rendering issues. # Preferences either don't show, or don't make a difference. =2012= ==December 23 - December 29== '''Product or Locale where this feedback was collected:''' English (US) '''Top issues in SUMO support forum this week:''' '''Top issues on input this week:''' # Crashing, slow browsing, freezes on startup. # Bad flash support. # UX issues ("Saved Passwords" window opens on startup, preferences don't work). # Security problems (pop-ups are not blocked, downloads are not scanned). # Firefox is unintuitive. ==December 16 - December 22== '''Product or Locale where this feedback was collected:''' English (US) '''Top issues in SUMO support forum this week:''' '''Top issues on input this week:''' # Hangs, crashes, slow browsing. # Bad flash and javascript support (scripts become unresponsive). # Sites don't work. # Updates cause problems like broken addons and crashes. # Popular extensions are not compatible. ==December 9 - December 15== '''Product or Locale where this feedback was collected:''' English (US) '''Top issues in SUMO support forum this week:''' '''Top issues on input this week:''' # Slow browsing, crashes, malware. # Sites don't work. # Flash is not displayed. # Firefox Bugs. # Extension incompatibility. ==December 2 - December 8== '''Product or Locale where this feedback was collected:''' English (US) '''Top issues in SUMO support forum this week:''' '''Top issues on input this week:''' # More freezes, crashes, and slow browsing. # Sites do not work (usually Facebook, Youtube, and Gmail). # Updates do not install properly. # Problems with tabs. # Flash/Java content does not load. ==November 25 - December 1== '''Product or Locale where this feedback was collected:''' English (US) '''Top issues in SUMO support forum this week:''' '''Top issues on input this week:''' # Problems with eBay, Facebook, Youtube, and Google # Users cannot modify start page # Frequent crashes and freezes # General dislike for the way Firefox handles automatic updates