Getting a 404 Error for Loose Thread Even When I access it in the My Makes section?
I edited two short videos and I have saved them both numerous times. I made them on separate days this past week, Thursday and Friday and on neither occasion could I preview the videos. I have tried trying to preview them from the My Makes section of the account and I have tried to preview them while having them open for editing and it does not work either way. It only gives me a 404 error that says there was a loose thread.
I read a answer response for someone else question about error where the support help mentioned hovering over the user name and going to the My Makes section, but this has not worked for me. What can I do to preview the content and then later publish it? What am I missing?
All Replies (4)
Are you getting any error?
Could you provide the link of your project
Just click on the project "thumbnail" icon, it open in new tab.
I think this is a regression.
The issue is likely a capital character in the user name, which we recently broke.
Hi, thank you so much for getting back to me. My link is https://mgcv.makes.org/popcorn/1t8m
If it is the bug you are referring to, how do I fix it?
I landed a patch that I think should fix this.
You'll need to republish any projects created before the patch to get them working again.
It won't let you save a project until you make a change, so you'll need to make a change then remove it.
To do this:
1. go to https://popcorn.webmaker.org/editor/84550/edit
2. make a small change, like adding a single text event
3. remove it
4. save
It should then work as expected.