Hi there, Can you elaborate more on your issue? I'm afraid the lack of details in your question makes it hard for the members of this community to help. If English isn't your first language, feel free to use any translation tools available out there to help with your question and update this thread with more information. If there’s no update in the next 2 days, a moderator may lock this thread, as there’s not much we can do without more information. You're welcome to start a new thread if you still have a question. Just make sure to include more detail so we can better assist you. For reference, here's our [[Mozilla Support rules and guidelines]].