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Google Docs won't load in Firefox (Linux) but they do in Chrome - how can I fix this?

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ruziel
ruziel
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Hi there. Three days ago, Firefox (Linux) stopped loading Google Docs. They work fine in Chrome & Opera, but not FF, unless I use "Private" mode, which is not a long-term solution for me. Google Docs also load fine in Firefox on a Mac, which suggests it's a Linux-specific issue. The following have failed to solve my problem:

Refreshing Firefox, deleting profile & creating a new one, reinstalling Firefox, installing the nightly build version, deleting cache & cookies, deactivating all extensions, deleting all extensions, using a Proxy.

Google Enterprise Support have tried their best, but assure me that while it is a known issue currently, it is a problem with Firefox - my tests with other browsers support this. I therefore want to find out if anyone else is having this issue & has managed to solve it. For several reasons I won't go into, using Firefox + Google Docs on my machine is business critical.

I have saved a HAR file at the point where the problem shows itself, if that's of any use.

Any assistance would be MUCH appreciated.

Thanks,

Russ.

Hi there. Three days ago, Firefox (Linux) stopped loading Google Docs. They work fine in Chrome & Opera, but not FF, unless I use "Private" mode, which is not a long-term solution for me. Google Docs also load fine in Firefox on a Mac, which suggests it's a Linux-specific issue. The following have failed to solve my problem: Refreshing Firefox, deleting profile & creating a new one, reinstalling Firefox, installing the nightly build version, deleting cache & cookies, deactivating all extensions, deleting all extensions, using a Proxy. Google Enterprise Support have tried their best, but assure me that while it is a known issue currently, it is a problem with Firefox - my tests with other browsers support this. I therefore want to find out if anyone else is having this issue & has managed to solve it. For several reasons I won't go into, using Firefox + Google Docs on my machine is business critical. I have saved a HAR file at the point where the problem shows itself, if that's of any use. Any assistance would be MUCH appreciated. Thanks, Russ.