Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Why does Dell charge $15 to load Firefox on a new laptop? I can do it for free, right?

  • 2 respostas
  • 5 têm este problema
  • 71 visualizações
  • Última resposta de jgraykow
  • Arquivado

I am planning to purchase a new laptop. have been Firefox user and supporter for years. Noticed that Dell would charge $15 to pre load Firefox on the laptop when it's shipped. Seems unnecessary since I can download when I get the laptop. Am I wrong? Thanks

I am planning to purchase a new laptop. have been Firefox user and supporter for years. Noticed that Dell would charge $15 to pre load Firefox on the laptop when it's shipped. Seems unnecessary since I can download when I get the laptop. Am I wrong? Thanks

Todas as respostas (2)

Firefox itself is free, so yes, you can install it yourself and save the $15. Please download your installer from https://www.mozilla.org/.

It's probably premature to get into the question of how best to move your personal data (bookmarks, saved passwords, etc.) to the new computer, but here are some links to get you started:

Alterado por jscher2000 - Support Volunteer em

thanks, Josh, thought so. I back up on external, so files okay, rest I'll figure out. Keep up the good work. john