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Why can't I connect my ZTE Open to the Personal Hotspot on an iPhone (the iPhone does not show up in the list of available networks)?

  • 2 respostas
  • 3 têm este problema
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  • Última resposta de mluna

gadgetseeker
gadgetseeker
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I turned on the Personal Hotspot on an iPhone. My ZTE Open running Firefox OS never saw the iPhone HotSpot as an available network. What's wrong?

I turned on the Personal Hotspot on an iPhone. My ZTE Open running Firefox OS never saw the iPhone HotSpot as an available network. What's wrong?

Todas as respostas (2)

Andrew
Andrew
  • Moderator
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Hello,

After reading the information provided about your issue I suggest a soft reset of the phone.

  1. Take the back cover of the phone off.
  2. Take the battery out.
  3. Take the SIM card and microSD card out (if applicable).
  4. Wait 10 seconds.
  5. Put the SIM card and microSD card back in (if applicable).
  6. Put the battery back in.
  7. Put the back cover back on.
  8. Turn the device on.
  9. Check if the issue you were having is still present.

Please report back to us if this solved your problem!

Thank you

mluna
mluna
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Hi, Thanks for using Firefox OS. Sorry you are having this connecting WiFi.

You might doublecheck that you can connect another device to the iPhone hotspot first, just to be sure.

Also, in your Wifi screen of the Firefox OS Settings app, there is a search again button which might help. Or tap Manage Networks to see if it is a hidden network for some reason.

Let me know how it goes.

Thanks, Michelle Luna