Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Learn More

Este tópico foi arquivado. Faça uma nova pergunta se precisa de ajuda.

Firefox lags/crashes/freeze All in One!

  • 2 respostas
  • 4 têm este problema
  • 13 visualizações
  • Última resposta de cor-el

natalieabby
natalieabby
more options

I'd just reformatted my laptop and installed a fresh copy of the latest firefox. Then, I found that things weren't right as it keeps lagging/freezing and crashes from time to time especially when you're opening a few new tabs at once. Since the previous firefox worked fine, I thought it might be the latest version having problems, so I downloaded the older version and even upgraded to the current 20.0 beta but all failed! Right now, I have no clue if it's the problem of my computer or firefox itself. Other browsers worked perfectly fine chrome etc except firefox.

I'd just reformatted my laptop and installed a fresh copy of the latest firefox. Then, I found that things weren't right as it keeps lagging/freezing and crashes from time to time especially when you're opening a few new tabs at once. Since the previous firefox worked fine, I thought it might be the latest version having problems, so I downloaded the older version and even upgraded to the current 20.0 beta but all failed! Right now, I have no clue if it's the problem of my computer or firefox itself. Other browsers worked perfectly fine chrome etc except firefox.

Todas as respostas (2)

ideato
ideato
more options

Hello natalieabby, try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) and check it again. (If works in Windows Safe mode then you have a problem with other software, like security software[antivirus, firewall] or a system driver, that is running on your computer).

thank you

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Also make sure that you have the latest versions of all system drivers.