Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Learn More

Cannot read mails in hotmail with firefox 15.0.1 on mac osx 10.6.8

  • 2 respostas
  • 15 têm este problema
  • 2 visualizações
  • Última resposta de cwanert

more options

I'm using firefox 15.0.1 on mac osx 10.6.8. I can log in hotmail, but cannot open or read any mails.

I'm using firefox 15.0.1 on mac osx 10.6.8. I can log in hotmail, but cannot open or read any mails.

Todas as respostas (2)

more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

more options

I don't know what have I done, but the problem disappears by itself today. Opening and reading emails seem to be ok for now. If the same thing happens again, I will try the 'reset' button and let you know if that solves the problem. Thanks for your reply though.