Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Learn More

Firefox disabledmy old versionof adobe flash player. When I attempt to update to latest adobe flash the install stops & tells me to ,how do I do this?

  • 5 respostas
  • 295 têm este problema
  • 14 visualizações
  • Última resposta de henkv69

more options

I get a message where avideo should be saying i need to update my adobe flash player. When I check my firefox plugin status ,it imforms me it has disabled my older version of flash & to download the latest version. When I attemp to download the latest version of adobe flash at about 51% of the install it stops & gives me this message, "Please closethe followingprograms to continue Mozilla Firefox. How do I close Mozilla Firefox? Is there another flash player that is available that will download without problems?

I get a message where avideo should be saying i need to update my adobe flash player. When I check my firefox plugin status ,it imforms me it has disabled my older version of flash & to download the latest version. When I attemp to download the latest version of adobe flash at about 51% of the install it stops & gives me this message, "Please closethe followingprograms to continue Mozilla Firefox. How do I close Mozilla Firefox? Is there another flash player that is available that will download without problems?

Todas as respostas (5)

more options

Download the installer -> http://aihdownload.adobe.com/bin/install_flashplayer11x32_mssd_aih.exe

Close Firefox

Run the Flash Player installer

Re-open Firefox

Verify your Flash player version -> http://www.adobe.com/software/flash/about/

more options

Since you can't close Firefox properly if there is no Firefox window...

You will have to terminate Firefox from the "Processes" tab of the Windows Task Manager not the "Applications" tab. Then select firefox.exc and use the right-click context menu to "End Process" or use the "End Process" button on the selected process.

See item #38 Closing Firefox Properly in

more options

Thank you both for the help. I downloaded & installed "restartless start" . I then downloaded adobe flashplayer to a cd & just normally closed firefox," X in upper right corner. I then downloaded flash from the cd to my system. Thanks for the help I can now watch online videos again.

more options

This is wat i get. The requested URL /bin/install_flashplayer11x32_mssd_aih.exe was not found on this server.

more options

its working thnx for the support