Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

can't access other tabs

  • Nenhuma resposta
  • 6 têm este problema
  • 2 visualizações
  • Arquivado

Hello,

Here is what is happening. I have multiple tabs open. I walk away from my laptop for a while and it goes to sleep. When I come back, I can access only the tab on top AND open a new tab and work in that tab. If I try to click on other tabs, they do not open. I cannot close the tab either. I can close the current tab I am on and go to another open one under it, but I can't just click on a tab and access it. One tab at a time is all that works even when multiple tabs are open.

If I close out Firefox and reopen it all is well. That is all that remedies the problem.

This has happen about 4 times on me.

Please advise,

Christine

Hello, Here is what is happening. I have multiple tabs open. I walk away from my laptop for a while and it goes to sleep. When I come back, I can access only the tab on top AND open a new tab and work in that tab. If I try to click on other tabs, they do not open. I cannot close the tab either. I can close the current tab I am on and go to another open one under it, but I can't just click on a tab and access it. One tab at a time is all that works even when multiple tabs are open. If I close out Firefox and reopen it all is well. That is all that remedies the problem. This has happen about 4 times on me. Please advise, Christine