Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Learn More

Este tópico foi arquivado. Faça uma nova pergunta se precisa de ajuda.

I'm trying to use BlackBoard for school, and Firefox version 4 is not a supported browser. Can I revert back to version 3.6?

  • 1 resposta
  • 3 têm este problema
  • 14 visualizações
  • Última resposta de TonyE

thebobster1117
thebobster1117
more options

Most features of BlackBoard work except for the HTML creator, which I need to use. I'm sure the current version will be supported soon, but until then, I'm better off using Internet Explorer, unless I can switch back to version 3.6.

Most features of BlackBoard work except for the HTML creator, which I need to use. I'm sure the current version will be supported soon, but until then, I'm better off using Internet Explorer, unless I can switch back to version 3.6.

Todas as respostas (1)

TonyE
TonyE
  • Moderator
more options

To downgrade to Firefox 3.6 first uninstall Firefox 4, but do not select the option to "Remove my Firefox personal data". If you select that option it will delete your bookmarks, passwords and other user data.

You can then install the latest version of Firefox 3.6 available from http://www.mozilla.com/en-US/firefox/all-older.html - it will automatically use your current bookmarks, passwords etc.

To avoid possible problems with downgrading, I recommend going to your profile folder and deleting the following files if they exist - extensions.cache, extensions.rdf, extensions.ini, extensions.sqlite and localstore.rdf. Deleting these files will force Firefox to rebuild the list of installed extensions, checking their compatibility, and reset toolbar customizations.

For details of how to find your profile folder see https://support.mozilla.com/kb/Profiles