Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Learn More

Every time I log into Firefox I get a s/w update screen saying it is strongly recommended to apply this update. I am unable to.

  • 2 respostas
  • 25 têm este problema
  • 1 visualização
  • Última resposta de cor-el

more options

Every time I log into Firefox I get a s/w update screen saying it is strongly recommended to apply this update. I have applied all updates that I am aware of but this keeps appearing. The 'view more information' link does not work. If I click 'next' it just says contacting update server but nothing ever happens???????

Every time I log into Firefox I get a s/w update screen saying it is strongly recommended to apply this update. I have applied all updates that I am aware of but this keeps appearing. The 'view more information' link does not work. If I click 'next' it just says contacting update server but nothing ever happens???????

Todas as respostas (2)

more options

Firefox 4.0.1 was released a couple of weeks ago, and something seems to be messed up with the downloading of that update for some users. There have been a large number of postings here about that update process "grinding on forever" and not completing, or with some users, not even being able to contact the update server.

Open Help > About Firefox and see if the update downloads for you there. Otherwise, download 4.0.1 fron here and install it over 4.0.

http://www.mozilla.com/en-US/firefox/

more options

Did you ever install a Firefox 4 beta version or a Firefox 4 release candidate (RC)?

If you did then it is possible that you are still on the beta update channel.
You can check that by looking at the pref app.update.channel on the about:config page.
If the value of that pref is beta then it is better to download and install the full Firefox 4 release.