Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Learn More

installing components to play audio or videos

  • 1 resposta
  • 1 tem este problema
  • 8 visualizações
  • Última resposta de Amelia

more options

I'm in Amazon.com web site I have tried to play a video that I rented on line, but I get a message that reads (Firefox is installing components needed to play the audio or video on this page) please try again later. which have for the last two days since installing firefox as my net browser. What can I do to improve this or have the components install sooner? any assistance would be greatly appreciated.

                Carlos from Portland, OR
I'm in Amazon.com web site I have tried to play a video that I rented on line, but I get a message that reads (Firefox is installing components needed to play the audio or video on this page) please try again later. which have for the last two days since installing firefox as my net browser. What can I do to improve this or have the components install sooner? any assistance would be greatly appreciated. Carlos from Portland, OR

Todas as respostas (1)

more options

Hello,

This is Firefox installing Google's Widevine DRM. Check about:plugins and the about:addons plugins tab, and check that Widevine Content Decryption module is installed and is under click-to-play mode.