Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Learn More

two step authenication required

  • 1 resposta
  • 1 tem este problema
  • 11 visualizações
  • Última resposta de FredMcD

more options

My checking account and Gmail require 2 step authentication. I am given the option to have to do this in the future. I do select that option but continue to need this authentication. I contacted my bank bout my checking and was told to use <Microsoft Edge. I used another browser and my problem is resolved. My bank thinks it has to do with security setting in Firefox. I do not have this problem on my Ipad either using apple browser. Google has only recently began requiring this 2 step authentication. I just tried this with Gmail on my Microsoft Edge browser and did not have this problem.' I guess I need change in my Firefox settings but need help. </p>

My checking account and Gmail require 2 step authentication. I am given the option to have to do this in the future. I do select that option but continue to need this authentication. I contacted my bank bout my checking and was told to use <Microsoft Edge. I used another browser and my problem is resolved. My bank thinks it has to do with security setting in Firefox. I do not have this problem on my Ipad either using apple browser. Google has only recently began requiring this 2 step authentication. I just tried this with Gmail on my Microsoft Edge browser and did not have this problem.' I guess I need change in my Firefox settings but need help.

Todas as respostas (1)

more options

The 2 step authentication is a website setting.


Your ‘logged-in’ status is stored in special cookies. If the cookie is removed, you are logged out.


You may be in Private Browsing mode or told Firefox not to remember.

Type about:preferences#privacy<enter> in the address bar. The button next to History, select Use Custom Settings.

Turn off Always Use Private Browsing Mode Turn on Remember My Browsing And Download History At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off.


Macs: Make sure you install Firefox properly and that you do not run Firefox from within the DMG (Disk Images) file. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac