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Not sure how to describe this one

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  • Última resposta de Amelia

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So I had Firefox on this device previously and had all my passwords saved in it, but had some issues with my pc and had to factory reset it, and didn't have access to any of those accounts, so now I am locked out of my discord account and roblox account.

So I had Firefox on this device previously and had all my passwords saved in it, but had some issues with my pc and had to factory reset it, and didn't have access to any of those accounts, so now I am locked out of my discord account and roblox account.

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Hello,

Thank you for using Firefox.

I am sorry to break this news to you, but we do not have access to this information. You could attempt a data recovery, but that most likely will come back empty.