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How can I get my bookmarks from my account which related to an unverified email?

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  • Última resposta de cor-el

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I have a Firefox account linked to a Microsoft email and I unfortunately it's closed by Microsoft and replaced

Two weeks ago, I had to reinstall the OS on my laptop and I got a backup file of my bookmarks to restore again. I tried first to resign with my account but the there is a message that I need to verify the email. So I created another one with the new email and I tried to restore the backup file but it doesn't work. What should I do?

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

I have a Firefox account linked to a Microsoft email and I unfortunately it's closed by Microsoft and replaced Two weeks ago, I had to reinstall the OS on my laptop and I got a backup file of my bookmarks to restore again. I tried first to resign with my account but the there is a message that I need to verify the email. So I created another one with the new email and I tried to restore the backup file but it doesn't work. What should I do? ''[Personal information removed by moderator. Please read [[Forum rules and guidelines]], thanks.]''

Alterado por Chris Ilias em

Todas as respostas (1)

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What kind of bookmarks backup file do you have (HTML (.html) or JSON (.json or .jsonlz4))?

The System Details list shows you use a Firefox 58 version to post this question.

Did you recently install this old Fx 58 version or was this bookmarks backup also created with this version?