Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Learn More

Followed the instructions Mozilla provided. "Import Data from another Browser" not working. What to do?

  • 3 respostas
  • 1 tem este problema
  • 11 visualizações
  • Última resposta de Wesley Branton

more options

Followed the instructions provided here: https://support.mozilla.org/en-US/kb/switching-chrome-firefox

My bookmarks were not imported.

Followed the instructions provided here: https://support.mozilla.org/en-US/kb/switching-chrome-firefox My bookmarks were not imported.

Solução escolhida

I think they both worked, but I didn't see the new folder 'from Google Chrome' and thought they'd be imported to 'other bookmarks.' Well done, Mozilla! My mistake.

Thank you, Wesley Branton for your help!

Ler esta resposta 👍 0

Todas as respostas (3)

more options

You could try manually importing your bookmarks using HTML. Just export your Google Chrome bookmarks to HTML and then import that HTML file into Firefox.

Hope this helps.

more options

Solução escolhida

I think they both worked, but I didn't see the new folder 'from Google Chrome' and thought they'd be imported to 'other bookmarks.' Well done, Mozilla! My mistake.

Thank you, Wesley Branton for your help!

more options

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.