Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Learn More

Thunderbird : Can not confirm connection to Gmail account

  • 2 respostas
  • 18 têm este problema
  • 14 visualizações
  • Última resposta de Wayne Mery

more options

Hello,

I am trying to connect to my Gmail account from Thunderbird. When I send my credentials, I have a popup from Gmail to confirm my password to give access to Mozilla Thunderbird, but clicking Next doesn't do anything. Like the javascript associated in the prompt is broken. Therefore, I can't connect to my gmail account because if I close the window it says that the connection can't be verified.

I used to have 2-step verification, I tried to use an App Password but I had the same problem. I disabled 2-step verification, I still have the same problem. "Less secure apps" are allowed. IMAP connections are enabled on Gmail. Thunderbird is up to date (v. 52.0.1)

Tell me if you need more details and thank you in advance for your help.

Hello, I am trying to connect to my Gmail account from Thunderbird. When I send my credentials, I have a popup from Gmail to confirm my password to give access to Mozilla Thunderbird, but clicking Next doesn't do anything. Like the javascript associated in the prompt is broken. Therefore, I can't connect to my gmail account because if I close the window it says that the connection can't be verified. I used to have 2-step verification, I tried to use an App Password but I had the same problem. I disabled 2-step verification, I still have the same problem. "Less secure apps" are allowed. IMAP connections are enabled on Gmail. Thunderbird is up to date (v. 52.0.1) Tell me if you need more details and thank you in advance for your help.

Solução escolhida

52.1.0 is now available. Help > About

Ler esta resposta 👍 1

Todas as respostas (2)

more options

What for the update to Thunderbird 52.1 next week.

more options

Solução escolhida

52.1.0 is now available. Help > About