Join the AMA (Ask Me Anything) with Firefox leadership team to talk about Firefox priorities in 2024. Mark your calendar! Thursday, June 13, 17:00 - 19:00 UTC.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Learn More

Can't create a fire fox account. Cant get passed preferences. Makes me wait 15 minutes to try agian. Fire fox is up to date.

  • 2 respostas
  • 1 tem este problema
  • 3 visualizações
  • Última resposta de Erik_D

more options

I am trying to creat an account to sync my fire fox with other divices. When i try to create an account i put in my email password and age. then click "create account." Then i chose my preferences, i have tried multiple diferent boxes checked at this point, and press "save" and it just returns to the email adress and pass word imput. There is no error message and nothing wrong is highlited. if i continue to try a message comes up telling me to wait for 15 minutes. Tried after waiting and same thing. Made sure fire fox is up to date aswell.

I am trying to creat an account to sync my fire fox with other divices. When i try to create an account i put in my email password and age. then click "create account." Then i chose my preferences, i have tried multiple diferent boxes checked at this point, and press "save" and it just returns to the email adress and pass word imput. There is no error message and nothing wrong is highlited. if i continue to try a message comes up telling me to wait for 15 minutes. Tried after waiting and same thing. Made sure fire fox is up to date aswell.

Solução escolhida

I restarded my computer and it worked. pehaps even though Fire fox said it was up to date it wasnt completely updated and a full restart fixed the problem?

I am not sure why this happened.

Ler esta resposta 👍 0

Todas as respostas (2)

more options

i have tried creating an account from both https://www.mozilla.org/en-US/firefox/accounts/ and about:accounts?action=signup&entrypoint=menupanel

same result.

more options

Solução escolhida

I restarded my computer and it worked. pehaps even though Fire fox said it was up to date it wasnt completely updated and a full restart fixed the problem?

I am not sure why this happened.