Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Learn More

REFRESH FIREFOX HAS BEEN RUNNING ON MY SCREEN FOR 30 MINUTES. WHEN WILL IT END??

  • 1 resposta
  • 1 tem este problema
  • 1 visualização
  • Última resposta de FredMcD

more options

FIREFOX APPARENTLY HAS STOPPED WORKING. NOT SURE IF IT UPDATED (SAYS IT IS V43) AND AVG UPDATED LAST WEEK. CAN'T GAIN ACCESS TO NET THROUGH FIREFOX. (I AM USING CHROME TO WRITE THIS!)

FIREFOX APPARENTLY HAS STOPPED WORKING. NOT SURE IF IT UPDATED (SAYS IT IS V43) AND AVG UPDATED LAST WEEK. CAN'T GAIN ACCESS TO NET THROUGH FIREFOX. (I AM USING CHROME TO WRITE THIS!)

Todas as respostas (1)

more options

Please turn off your caps lock.

Some problems occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}