Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Learn More

Firefox crashes

  • 1 resposta
  • 1 tem este problema
  • 14 visualizações
  • Última resposta de FredMcD

more options

Playing YouTube videos in Firefox on Windows 8 periodically crashes the browser. When several videos are open, the browser crash is imminent. When the browser crashes, some phantom Firefox processes keep running - they can be seen in the Task Manager. These phantom processes do not prevent the browser from restarting, though.

Playing YouTube videos in Firefox on Windows 8 periodically crashes the browser. When several videos are open, the browser crash is imminent. When the browser crashes, some phantom Firefox processes keep running - they can be seen in the Task Manager. These phantom processes do not prevent the browser from restarting, though.

Todas as respostas (1)

more options

check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:


This is not a cure, but should let the web page load without crashing.

Flash block {web link} Never be annoyed by a Flash animation again! Blocks Flash so it won't get in your way, but if you want to see it, just click on it