Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Learn More

Este tópico foi arquivado. Faça uma nova pergunta se precisa de ajuda.

Failure to launch after upgrade to 34.0.5

  • 3 respostas
  • 3 têm este problema
  • 7 visualizações
  • Última resposta de FredMcD

JerryHElkGrove
JerryHElkGrove
more options

Did the auto upgrade to 34.0.5. Couldn't launch Firefox. Reinstalled to new folder and the product launched. When I closed Firefox and tried to launch from desktop it would not launch. Completely removed Firefox. Reinstalled and still have the same problem. Ran Norton Scan and no issues. Am at the end of my rope. When I look at Task Manager after trying to launch I see firefox.exe *32 but shows no CPU time. Each time I tri the *32 issue appears in Task Manager. I end the tasks and try again with the same results. Any suggestions. I had posted a similar issue a few hours ago and I thought it was resolved when I reinstalled Firefox but then I closed it and the problem is back,.

Did the auto upgrade to 34.0.5. Couldn't launch Firefox. Reinstalled to new folder and the product launched. When I closed Firefox and tried to launch from desktop it would not launch. Completely removed Firefox. Reinstalled and still have the same problem. Ran Norton Scan and no issues. Am at the end of my rope. When I look at Task Manager after trying to launch I see firefox.exe *32 but shows no CPU time. Each time I tri the *32 issue appears in Task Manager. I end the tasks and try again with the same results. Any suggestions. I had posted a similar issue a few hours ago and I thought it was resolved when I reinstalled Firefox but then I closed it and the problem is back,.

Todas as respostas (3)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift (Mac Options) > key, and then starting Firefox. Is the problem still there?

JerryHElkGrove
JerryHElkGrove Autor da pergunta
more options

I finally figured out that the problem is with 34.0.5 and my machine. When I removed the auto update and installed 33.1.1 things work fine. Just have to be sure that I don't try the 34 update. With 34.0.5 the Safe Mode will not even work.

FredMcD
FredMcD
more options

I once had an issue. After an update, Firefox had no access to the web at all. But other programs were working fine. I started doing the normal diagnostic things. No joy. So I thru everything. I finally discovered the problem. Somehow, during the update, my proxy setting was changed from No Proxy. After I changed it back, FF was back on the web.