multiple account problems

Hi there, I have some problems with my account. While I tried to set up a sync account, I am not able to log in. Resetting the password does not help, the first attempt at reset password fail for not receiving the email. Then requested username, this seems ok. Again tried to reset password, received email, reset password, Still not able to log in. Reset again, no email received. Tried to remove accounts, but this seems impossible without getting into the account. And this account (from which I am making this post has got the same username) does not have a delete option. Any tips on what to try next? Thanks in advance