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cannot bring up a page when clicked on within a connected website. what do I do?!

  • 2 odpowiedzi
  • 1 osoba ma ten problem
  • 1 wyświetlenie
  • Ostatnia odpowiedź od cor-el

321blessed321
321blessed321
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-I go to a trusted site(-library homepage) through my local libraries wifi connection -Click on a prompt(-my account) within this site -Nothing happens, just continues to try to load page until it times out -I use this site daily and this problem just started this week(-today is 3/20/13) -I deducted problem is on my end because I can load libraries homepage -ANY suggestions would be appreciated -Thank you in advance

-I go to a trusted site(-library homepage) through my local libraries wifi connection -Click on a prompt(-my account) within this site -Nothing happens, just continues to try to load page until it times out -I use this site daily and this problem just started this week(-today is 3/20/13) -I deducted problem is on my end because I can load libraries homepage -ANY suggestions would be appreciated -Thank you in advance

Wszystkie odpowiedzi (2)

iamjayakumars
iamjayakumars
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Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"