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What is an email case?

NoBones

I am trying to change my password and now I'm stuck after making my secondary email address my primary email. Then a pop up says something about an email case which I know nothing about. This is the same way that I am locked out of all 5 of my googlia accounts. They would ask me to perform problem solving tasks that I know nothing about. Then googlia tells me lies that I let my emails & passwords get stolen. Now I do not have access to any apps or can update the apps that I do have. Samsung is in aggreement with googlia and will not let me change my samsung with a googlia email that I no longer have. But even if I get this FireFox mistake ironed out. Updates are not going to happen. I have never had an apple phone so I know even a lot less about that operating system. I will never again use a windows operating system. Nothing but bad memories. If this does not manifest into something positive, I'm going to learn how to use the Linux operating system. Thank you for listening.

 NoBones
I am trying to change my password and now I'm stuck after making my secondary email address my primary email. Then a pop up says something about an email case which I know nothing about. This is the same way that I am locked out of all 5 of my googlia accounts. They would ask me to perform problem solving tasks that I know nothing about. Then googlia tells me lies that I let my emails & passwords get stolen. Now I do not have access to any apps or can update the apps that I do have. Samsung is in aggreement with googlia and will not let me change my samsung with a googlia email that I no longer have. But even if I get this FireFox mistake ironed out. Updates are not going to happen. I have never had an apple phone so I know even a lot less about that operating system. I will never again use a windows operating system. Nothing but bad memories. If this does not manifest into something positive, I'm going to learn how to use the Linux operating system. Thank you for listening. NoBones

Wszystkie odpowiedzi (1)

Hi,

Looks like you're dealing with a Mozilla account issue. We have direct one-to-one support for Mozilla accounts (which is different from a peer-to-peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.

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