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Autofill for forms not working - tried all tbe online suggestions

sycamore1974

I make extensive use of AUTOFILL for things like credit cards (on a computer only I can access).

It worked fine for me for years. Within the past 2-3 updates it ceased to function.

The information is still saved - when I click on the entry box, the dropdown appears. Using the down arrow shows the entries, but pressing ENTER has no effect. The box(es) to be autofilled remain blank.

I tried all of the online help suggestions. There is a lot of information on DISABLING autofill, but not much on re-enabling it.

TIA

I make extensive use of AUTOFILL for things like credit cards (on a computer only I can access). It worked fine for me for years. Within the past 2-3 updates it ceased to function. The information is still saved - when I click on the entry box, the dropdown appears. Using the down arrow shows the entries, but pressing ENTER has no effect. The box(es) to be autofilled remain blank. I tried all of the online help suggestions. There is a lot of information on '''DISABLING '''autofill, but not much on re-enabling it. TIA
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Wybrane rozwiązanie

Looks like one of the recent updates somehow removed the card numbers from autofill, even though they appeared in the dropdown. I edited each one of them to add back the numbers, all is now working.

Thanks!!

Ticket can be closed...

Wszystkie odpowiedzi (3)

Maybe remember your info as well. You can't always trust electronic

That sounds like the cards are no longer valid, or can't be decrypted (or were scrubbed if you changed/removed your primary password and the like…)

If you follow Automatically fill in credit and debit card payment methods data on web forms and in the "Manage payment methods" section try to edit your stored cards — can you just check they're still the correct ones and valid, and just save them to see if they can be used for autofill going forwards?

You can try to have the credentials autofilled using the testing page https://mozilla.github.io/form-fill-examples/ — e.g. this one: https://mozilla.github.io/form-fill-examples/basic_cc.html

Wybrane rozwiązanie

Looks like one of the recent updates somehow removed the card numbers from autofill, even though they appeared in the dropdown. I edited each one of them to add back the numbers, all is now working.

Thanks!!

Ticket can be closed...

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