Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Unsubscribe specific folder does not work

  • 1 odpowiedź
  • 0 osób ma ten problem
  • Ostatnia odpowiedź od Lin
  • Open

paulatz
paulatz

Hello, I have an IMAP acocunt configured, the server is Zimbra and has several shared Inboxes inside my account. Each of these inboxes come with several subfolders (which have the same name in every Inbox), and I would only like to keep some of them displayed in Thunderbird, but the unsubscribe option does not work for a few of them.

I open up the "Subscribe" dialog, I can correctly navigate to the fiolders I want to unsubscribe and click them, which unchecks the mark. I click "Ok" and nothing happens. If I reopen the Subscribe dialog, the folders are checked, as if I did nothing.

Note that I can unsubscribe to most folder, only a couple of them have this problematic behavior.

I have tried enabling/disabling the "Show all folder" option in the Advanced account panel and Enabling/Disabling the local storage for these folders.

I have also tried to unsubscribe the folders, then manually erasing the mbox files and indexes in the account folder before clicking Ok. The msf file are immediately recreated.

In the screenshot, the folders marked with an arrow cannot be unsubscribed, no matter what I tried.

Hello, I have an IMAP acocunt configured, the server is Zimbra and has several shared Inboxes inside my account. Each of these inboxes come with several subfolders (which have the same name in every Inbox), and I would only like to keep some of them displayed in Thunderbird, but the unsubscribe option does not work for a few of them. I open up the "Subscribe" dialog, I can correctly navigate to the fiolders I want to unsubscribe and click them, which unchecks the mark. I click "Ok" and nothing happens. If I reopen the Subscribe dialog, the folders are checked, as if I did nothing. Note that I can unsubscribe to most folder, only a couple of them have this problematic behavior. I have tried enabling/disabling the "Show all folder" option in the Advanced account panel and Enabling/Disabling the local storage for these folders. I have also tried to unsubscribe the folders, then manually erasing the mbox files and indexes in the account folder before clicking Ok. The msf file are immediately recreated. In the screenshot, the folders marked with an arrow cannot be unsubscribed, no matter what I tried.
Załączone zrzuty ekranu

Wszystkie odpowiedzi (1)

Lin
Lin
  • Top 10 Contributor

I can't explain it but here's my experience...

I can unsubscribe from the Draft(s) folder on Gmail and Outlook.

I cannot unsubscribe from Draft(s) on Yahoo, Comcast, or a Roundcube webmail host. It behaves as you describe - you uncheck the box but it doesn't stick.I notice that on Roundcube you are able to Subscribe/Unsubscribe via sliders next to each folder. However, the sliders next to Inbox, Drafts, Sent, Junk, and Trash are grayed out and cannot be moved.

On Comcast web mail, the Inbox, Drafts, Sent, Spam, and Trash folders have no option to Delete, Rename, Move or any other operations that can be applied to your own folders.

My conclusion is that, on some servers, certain folders are intentionally configured to be protected and can't be changed by the user. Probably similar situation on other hosts, too.

Zmodyfikowany przez Lin w dniu

Zadaj pytanie

Aby odpowiadać na posty, musisz zalogować się na swoje konto. Zadaj pytanie, jeśli nie masz jeszcze konta.