We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted (and Unsubmitted, if any) Crash Reports will appear, similar to the one shown below.
2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

bp-2f938873-11ce-4f12-b6ea-6cb2e0260322 bp-96543461-10c3-42b0-a8f5-0aa850260322 bp-cf1905ad-87fe-4aa4-8ef0-ab9be0260322 bp-02634b8e-f003-4d58-964b-72c140260322 bp-a8bce64d-63ab-4976-be38-3b2ae0260322

Is there a reason for version 115.19.0esr? I do believe you should be on a higher version of Firefox in Win10. https://www.firefox.com/en-US/download/all/