Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Thunderbird can not connected to hotmail

  • 1 odpowiedź
  • 5 osób ma ten problem
  • 155 wyświetleń
  • Ostatnia odpowiedź od schro.cat
  • Open

I’m using Thunderbird to connect my Hotmail account. The setup shows as “successfully added,” but an error message appears:

“The operation on Inbox did not succeed. The mail server for account responded: User is authenticated but not connected.”

Previously, the connection worked perfectly, but starting this week, Thunderbird can no longer access or sync the hotmail mailbox.

How to fix this problem!!???

I’m using Thunderbird to connect my Hotmail account. The setup shows as “successfully added,” but an error message appears: “The operation on Inbox did not succeed. The mail server for account responded: User is authenticated but not connected.” Previously, the connection worked perfectly, but starting this week, Thunderbird can no longer access or sync the hotmail mailbox. How to fix this problem!!???
Załączone zrzuty ekranu

Wszystkie odpowiedzi (2)

I have already checked all the settings, including:

Server type (IMAP)

Server name: outlook.office365.com

Port: 993

Connection security: SSL/TLS

Authentication method: OAuth2

Everything is configured correctly, and it used to work fine until this week. The issue suddenly appeared without any changes on my end.

Could you please advise how to fix this connection problem or whether there have been any recent changes to Microsoft or Thunderbird’s authentication system?

I reckon it is a deeper problem - see my post: https://support.mozilla.org/en-US/questions/1569084

In my. case - and possibly yours, TB is failing because it is using, what has become a legacy protocol. Microsoft now requires the OAuth2 token to have:

a) Audience: https://outlook.office.com/ b) Scope: IMAP.AccessAsUser.All c) Client classification: must be recognized as a “native mail client” for IMAP.

For example, on (a), currently, I believe TB uses a generic public client registration and unable to handle passkey authentication.

Zadaj pytanie

Aby odpowiadać na posty, musisz zalogować się na swoje konto. Zadaj pytanie, jeśli nie masz jeszcze konta.