Please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information. Press the "Copy text to clipboard button" and paste the information into your reply.

Hi Thunderbird needs to use the same password that you use when logging in to your email online. You mention Google, so I am guessing that yours is Gmail? After you went through the password confirmation with Google, did you enter the same password in Thunderbird? Thunderbird might be 'remembering' a previous password that no longer matches your Gmail account, and needs the new password. Hope that helps, Agnes

Since you're on Linux, you may not have the version, 60.9.1 or 68.2.1, that fixes the Google OAuth issue. In the meantime, there is a workaround.

Edit/Preferences/Advanced/General/Config. editor, double-click general.useragent.compatMode.firefox to true.

Ok that fixed it thanks all

christ1 said

Please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information. Press the "Copy text to clipboard button" and paste the information into your reply.

Paste the info into your reply- I don t know what that means