Firefox Support Forum

Earlier today I installed the latest version of Firefox on my Mac system and now the time assigned to incoming emails is 1 hour too early. We are on Sydney daylight savings time. My computer is indicating the correct time but the Thunderbird emails listing is not. I've searched for solutions and checked a number of Thunderbird time and date settings but nothing has fixed the one hour time error that I'm seeing. Can anyone suggest a fix for this?

If I try to use Messenger, I get an error message that I am not connected to the internet. This is just within the last 24 hours, but some are saying it's been doing that since the last update. Is there a setting that needs to be changed?

Hello! Since I updated Firefox to 118.0.1 (latest version when writing this) the Teams Large Gallery mode in Firefox is displaying black and eventually all the participants appear but the performance is 1 frame per minute. All the cameras are frozen and occasionally the display refreshes for one single frame.

Audio is working fine and default Gallery mode (only 4 camera displayed) still works normally.

Thank you!

I run a website that is custom built and we are seeing a potential issue in which the headers and header links are showing in the reader view of every page above the content for the page. But I'm also not sure if this is necessarily bad or might be affecting SEO.

Does anyone know whether this is detrimental to SEO, and if so, are there any suggestions on what might be causing this to happen in the code?

Recently random boxes (black, grey or white) started appearing when highlighting text. The problem started occurring after the most recent Windows 11 update (2023-09 Cumulative Update Preview for Windows 11 Version 22H2 for x64-based Systems (KB5030310)).

Since my last Firefox update, tabs crash or freeze and cannot be resolved. Each time, I have to shut down Firefox to open a tab. This makes shopping impossible as links to payments do not respond or say they are loading but never load. I have tried all the possible solutions and fixes mentioned on here but nothing is working. I have never had any trouble with Firefox before so this is a pain.

Have been fighting to get back to square one after an overly enthusiastic VPN system screwed up my browsers. Not just Firefox.

I needed to do a clean install. So I followed the instructions to delete the appdata/mozilla/firefox directory.

I don't want stuff to look the way it was before the install. I just want to try to put things back together to my liking.

Is it stored somewhere else? Is the existence of a backup known?

Why can't there just be a question: "Clean install or Refresh?"

It should not be this hard

I switched from chrome to firefox like 2 days ago. Everything went good, but every time i go to youtube it does not remember my login. I have to click the login button and use my phone to confirm the login. Afterwards i get send to an error page only saying "something went wrong". If i click the login button again it suddenly works and i can use my youtube like i used to on Chrome. I use my google account for youtube. Every other login works just fine Reddit, Disney+, Twitch, Prime. I Cleared all my cookies and history and even reinstalled Firefox. only youtube still has this problem. I even added the youtube and google login page to the saved logins. Does someone can offer any help ?

I use this addon

Select After Closing Current

But apparently I'm not using it correctly.

When I close a tab, it defaults to the tab on the right, which, to me, IMO, is counter intuitive.

And just as bad, when I restart the browser, it opens to the tab on the right much of the time, instead of the current active tab.

Is there something I can do can do about this?

On OS X you can define custom text replacements, which I use frequently to save myself typing similar things over and over (my address, email addresses, and some shorthand I'm used to from IRC).

It works fine in another window but not in any firefox windows.

now unable to open www.talktalk.co.uk/mail since TalkTalk updated their website. Get a spinning circle but no connection. TalkTalk customer service do not accept liability. The website is OK with Microsoft edge.

hi,

i recently changed my firefox sync password and primary email. no problems here. everything went smoothly. then went away on a little holiday. when i got back, the browser didn't accept my password. thinking 6 days of sun and heat must've melted down my memory cells, i reset it. unproblematic process. received email notifications about the update. but the same thing happened again. i very slowly and carefully typed the password several times, copy&pasted it, just in case, then reset it once more, just in case. then restarted firefox. then deleted and downloaded it again. still doesn't work.

i can log into mozilla acounts with the new password, so the issue with the browser.

please help! i have years of stuff saved on that account - it would be really tragic to lose it.

thank you already.

(also, i don't have 2FA set-up)

On Firefox Developer Edition, the URL is displayed in full with protocol and subdomain greyed out, domain name shown clear, and URL path also greyed out, as is standard. Examples attached include developers.cloudflare.com and chat.openai.com

However, I've noticed on a few domains the subdomain is not greyed out and shown clearly like the apex domain. Examples attached include uwu.ai (a paid subdomain provided by carrd.co) and pages.dev (default subdomain for Cloudflare Pages).

What manages this behaviour? Why do some subdomains get treated as apex domains would on Firefox Dev?