Firefox never opens in normal or safe mode. How do I get it to work?
Just out of nowhere Firefox crashes which is usual for me. I try to open it and nothing happens. I open Task manager to check and firefox.exe goes to 16,oookb before dissapearing and never loads. I tried Safe mode and it always crashes and crash after the other. I reinstalled and system restore nothing worked. I changed the name in in firefox.exe to firefox3.exe and still doesnt work. I try to run to go profile manager in but another crash. What do i do?
All Replies (2)
Hi their this may help you firefox crashes
can I please get the following info from you crash report ID's
Do a malware check with a few malware scan programs.
You need to use all programs because each detects different malware.
Make sure that you update each program to get the latest version of the database before doing a scan.
- http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
- http://www.superantispyware.com/ - SuperAntispyware
- http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
- http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
- http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and What to do when searches take you to the wrong search website
See also http://kb.mozillazine.org/Browser_will_not_start_up