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is there any customer service chat tool? please?

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Hello, I can't restore my Firefox bookmarks, I made the mistake to update my Firefox blindly, as always, but it ruined-erased all my bookmarks, where did my hard work ended?, if I ever fix my bookmarks I will never do another update. I'm 77 and not able to follow your instructions; I wished I could restore all my bookmarks, now I wish I knew how to get some back, even if I have to do it one by one! Why there is no chat tool? maybe that way you could guide me better? Have a heart, please?

Hello, I can't restore my Firefox bookmarks, I made the mistake to update my Firefox blindly, as always, but it ruined-erased all my bookmarks, where did my hard work ended?, if I ever fix my bookmarks I will never do another update. I'm 77 and not able to follow your instructions; I wished I could restore all my bookmarks, now I wish I knew how to get some back, even if I have to do it one by one! Why there is no chat tool? maybe that way you could guide me better? Have a heart, please?

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