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Missing Option to Download Images and Remote Content

  • 3 svar
  • 2 har dette problemet
  • 23 views
  • Siste svar av david

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Hello,

First, apologies if this has already been asked; there doesn't appear to be a way to sort previous forum postings by date, and all similar questions seem to be dated 2022.

Here's my problem:

As of TB's most recent update, all of my messages are coming in as plaintext. They used to come in as HTML with external content (images, pixels, etc.) blocked, and a little warning bar gave me the option to download content if I trusted the sender. That little bar is gone, and now I can't figure out how to see images in the marketing emails that I actually want to see. I don't want to enable remote content for ALL senders, and setting up exceptions hasn't fixed the problem.

Can someone please tell me how to get this fixed?

Thank you!

Hello, First, apologies if this has already been asked; there doesn't appear to be a way to sort previous forum postings by date, and all similar questions seem to be dated 2022. Here's my problem: As of TB's most recent update, all of my messages are coming in as plaintext. They used to come in as HTML with external content (images, pixels, etc.) blocked, and a little warning bar gave me the option to download content if I trusted the sender. That little bar is gone, and now I can't figure out how to see images in the marketing emails that I actually want to see. I don't want to enable remote content for ALL senders, and setting up exceptions hasn't fixed the problem. Can someone please tell me how to get this fixed? Thank you!

Valgt løsning

- If menu bar is not present, press alt key - now, press view>message body as and tick 'original HTML'

Les dette svaret i sammenhengen 👍 1

All Replies (3)

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Valgt løsning

- If menu bar is not present, press alt key - now, press view>message body as and tick 'original HTML'

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That did it. Thank you!

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You're very welcome.