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Crashed computer - need new password

  • 3 svar
  • 0 har dette problemet
  • 36 views
  • Siste svar av david

Hutts3
Hutts3

My work computer crashed and we had to get a new hard drive. We cannot get into my Thunderbird email because I didn't set up the accounts and the person who did is no longer around. Can I get a new password sent to my home computer to try to log in to set it up on my work computer? Without my email account, I can't get anything else set up because that is where all of my verification codes go. Please help!

My work computer crashed and we had to get a new hard drive. We cannot get into my Thunderbird email because I didn't set up the accounts and the person who did is no longer around. Can I get a new password sent to my home computer to try to log in to set it up on my work computer? Without my email account, I can't get anything else set up because that is where all of my verification codes go. Please help!

All Replies (3)

david
david
  • Top 10 Contributor

If your account needs a new password, only the email support person/group can do that.

Hutts3
Hutts3 Eieren av spørsmålet

Who would I contact? Do you have a link for that?

david
david
  • Top 10 Contributor

This is normally the organization that appears to the right of the @ in email address, or for a corporate email, it may be a specific department. For example, if you had a gmail account, you would need to contact gmail dot com for assistance. If you list the part of your email following the @, someone here may have suggestions.