how to get back my password from old version of mozilla firefox? I lost everything :((
Almost one week ago, my daughter updated my firefox and when I checked the new version, I realized that my whole passwords were lost and there were no record in my security profile. I checked the internet for solution, most of them suggested some files to import, but I dont have them. I need basic narration and instructions. I have some intercontinentinal projects, so I urgently need a solution. Thanks.
All Replies (3)
Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.
https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
Type about:profiles<enter> in the address bar.
How many profiles are listed?
How many should be there?
Also, open the profile folder in your file explorer.
Does the about:protections page show that you still have logins stored (lok at the bottom of that page) ?
You can open "about:" pages via the location/address bar like you open a website/link.
- "about:" is a protocol to access special pages