If I send a mail from Templates folder from "account X", then the Thunderbird puts it to the "account Y" Sent folder. What can be the problem?
We are a company and there is an account ("info" profile) which we use together. We used to create templates here to use it together. Also we use our own profile with our own name to communicate within the company.
Problem1: The problem is that: if my colleague creates a template and saves it to the "info" profile, after we send it, the Thunderbird saves it to our own profile's Sent folder. If I create a template in the "info" profile, it works well and after I send it, the Thunderbird saves it to the "info" profile's Sent folder.
Problem2: If I send a template from "info" profile templates which is created by my colleague, it shows my own address instead of info@****.hu. If the template is created by myself, it works well. (see on the attached screenshots)
Pictures: (I can not upload files) https://drive.google.com/drive/folders/1vE9Y4f8zD9A9r3_JHszyI6yJh2-EP0vX?usp=sharing
Any idea? What can be the problem with my colleague's Thunderbird settings?
All Replies (3)
Thank you for the reply. Well, I don't know if the smtp server is associated with the same incoming account. The accounts are independent from each other, but we use the "info" account together. I checked the identity settings for each account, but I didn't see anything weird. By the way we use Google Mail - smtp.gmail.com outgoing server for each account.
And you know, if I create a template, it works well. In the case of my colleague don't. Every account setting looks like the same in the case of my and my colleague's account. Any idea, how can we fix it?
An outgoing gmail smtp server is set up with a specific username (address, if you will) and as described, will swap its own address in to replace whatever address you think you were using. The solution is to set up a separate smtp server for each incoming gmail account, each using the corresponding username (address) and password. You also need to label these clearly, via their "description" field, so you know which is which.
What mechanism are you using to be able to share a templates folder?
Hi All! Until now, I couldn't solve the problem, so I will uninstall and reinstall the Thunderbird. Before the uninstall, I want to export all of the personal settings/datas. For eg. contacts, events, signature, but I don't know how to export the added words from the dictionary. (You know, when you use a word and the Thunderbird doesn't know it, you can "add to the dictionary". Does anyone know how to export these words and then import them?