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Can't open attachments. Using Windows 10. How do I open them?

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When I open the same email in Windows Live I can open the attachment, but not in Thunderbird. What do I need to do? I am using Windows 10 on a new HP Ultrabook.

When I open the same email in Windows Live I can open the attachment, but not in Thunderbird. What do I need to do? I am using Windows 10 on a new HP Ultrabook.

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What happens when you try to open an attachment? What type of attachment we're talking about? With which application do you want to open the attachment?

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The attachment was a scanned image. When I click on the attachment icon nothing happens. I do not get a chance to choose a program to open it. the icon remains inactive.

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What happens if you right click an attachment? Is there an option to save it?

Does the attachment have a name that accurately represents what it is? If "scanned image" means it is something produced by a desktop scanner, then it would be a graphic and should be a PDF, PNG or similar.

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