Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Enter password window keeps popping up

  • 2 svar
  • 2 har dette problemet
  • 1 view
  • Siste svar av RNOE

more options

Each time I open Thunderbird the window requesting my email password keeps popping up. It has no effect, however. I can just close it and continue receiving my mails. It is just mighty annoying.

Each time I open Thunderbird the window requesting my email password keeps popping up. It has no effect, however. I can just close it and continue receiving my mails. It is just mighty annoying.
Attached screenshots

Valgt løsning

The password prompt is for Google Contacts. See https://support.mozilla.org/en-US/questions/1064153

The developer may have abandoned the Google Contacts add-on. So there most likely will not be an update anytime soon. I'd therefore disable the add-on in Add-On manager for the time being to avoid the password prompts in the first place.

Les dette svaret i sammenhengen 👍 0

All Replies (2)

more options

Valgt løsning

The password prompt is for Google Contacts. See https://support.mozilla.org/en-US/questions/1064153

The developer may have abandoned the Google Contacts add-on. So there most likely will not be an update anytime soon. I'd therefore disable the add-on in Add-On manager for the time being to avoid the password prompts in the first place.

more options

The prompt comes for Gmail AND Google Contacts - forgot to say that. Abandoning Google Contacts seems indeed to solve this problem, thanks for that hint. Without it Thunderbirds becomes pretty useless, however, as its built-in Contacts manager is a disaster.

The lack of updates of essential add-ons is a major weakness of Thunderbird anyway. There should perhaps be more effot to offer more built-in functions to replace them, if Thunderbird wants to stay alive.