Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Firefox will not enable Dashlane

  • 3 svar
  • 2 har dette problemet
  • 21 views
  • Siste svar av net500cg

net500cg
net500cg
more options

I am having a problem very similar to others stated. And like the others - the Mozilla 'work around' is not working.

I am currently running Firefox version 33.1.1 on Mac OX Mavericks version 10.9.5. My Dashlane is updated to current version 3.1.2 .

Dashlane works fine in both Chrome and Safari. It worked fine in Firefox, until the introduction of version 31.1 .

Thus, your 'work around', does not work. Dashlane has issued no less than 3 updates in the last couple off days. But no 'healing' for Firefox.

I use Firefox as my Primary browser and in close tandem with Chrome and Safari. If one does not work, it's not a happy day in the office. So .. please find a fix soon.

Thanks ... ": \

I am having a problem very similar to others stated. And like the others - the Mozilla 'work around' is not working. I am currently running Firefox version 33.1.1 on Mac OX Mavericks version 10.9.5. My Dashlane is updated to current version 3.1.2 . Dashlane works fine in both Chrome and Safari. It worked fine in Firefox, until the introduction of version 31.1 . Thus, your 'work around', does not work. Dashlane has issued no less than 3 updates in the last couple off days. But no 'healing' for Firefox. I use Firefox as my Primary browser and in close tandem with Chrome and Safari. If one does not work, it's not a happy day in the office. So .. please find a fix soon. Thanks ... ": \

All Replies (3)

net500cg
net500cg Eieren av spørsmålet
more options

In CLARIFICATION of my above post: 'Firefox will not enable Dashlane'.

A more precisely rendered phrase would be:

Firefox shows Dashlane as 'enabled', BUT, in fact the add-on has NOT been enabled. It does NOT work! The 'gazelle' remains grayed-out and no 'green-light' is present. As well, information and gazelles remain absent from all login forms. Thus rendering the auto-filling benefit of Dashlane - worthless.

Please FIX!

the-edmeister
the-edmeister
  • Moderator
more options

See if this helps you. http://support.dashlane.com/customer/portal/articles/390903-how-to-verify-the-firefox-extension


Beyond that, have you tried Dashlane support for help with their product? http://support.dashlane.com/

net500cg
net500cg Eieren av spørsmålet
more options

I had already gone through all of this BEFORE I posted. To my knowledge, I have tried every 'current trick' to get Firefox to recognize Dashlane, with no positive results. Thanks for the quick reply.

I have not gone to Dashlane .. as it appears to be a Firefox problem. Since Dashlane , of the same version, works fine in both Safari and Chrome.

Thank you again ..

net500cg