Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

thousands of entries in Apache access logs for a single IP

more options

We are seeing thousands of connections in our Apache access logs coming from the same IP address connecting to the same pages with in a short period of time (~5-20 minutes). We see this in Firefox 27, 28, 29, and 30. Below is an example of the entries, and how they loop continuously. I have not been able to reproduce the problem manually, but this happens several times a week, and I see evidence in our logs, and by monitoring the session count in our database, which increase when this happens.

Why is this happening? Is this a bug? I see a bug report filed at https://bugzilla.mozilla.org/show_bug.cgi?id=976878, but I do not see any replies.

xxx.xxx.xxx.xxx - - [18/Jun/2014:16:03:50 -0400] "GET /webapps/login?new_loc=%2Fwebapps%2Fportal%2Fframeset.jsp HTTP/1.1" 302 - "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:30.0) Gecko/20100101 Firefox/30.0" "-" xxx.xxx.xxx.xxx - - [18/Jun/2014:16:03:50 -0400] "GET /webapps/login/?new_loc=%2Fwebapps%2Fportal%2Fframeset.jsp HTTP/1.1" 200 1000 "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:30.0) Gecko/20100101 Firefox/30.0" "-" xxx.xxx.xxx.xxx - - [18/Jun/2014:16:03:50 -0400] "GET /webapps/portal/frameset.jsp HTTP/1.1" 200 1160 "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:30.0) Gecko/20100101 Firefox/30.0" "-" xxx.xxx.xxx.xxx - - [18/Jun/2014:16:03:50 -0400] "GET /webapps/login?new_loc=%2Fwebapps%2Fportal%2Fframeset.jsp HTTP/1.1" 302 - "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:30.0) Gecko/20100101 Firefox/30.0" "-" xxx.xxx.xxx.xxx - - [18/Jun/2014:16:03:50 -0400] "GET /webapps/login/?new_loc=%2Fwebapps%2Fportal%2Fframeset.jsp HTTP/1.1" 200 1000 "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:30.0) Gecko/20100101 Firefox/30.0" "-" xxx.xxx.xxx.xxx - - [18/Jun/2014:16:03:50 -0400] "GET /webapps/portal/frameset.jsp HTTP/1.1" 200 1160 "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:30.0) Gecko/20100101 Firefox/30.0" "-"

We are seeing thousands of connections in our Apache access logs coming from the same IP address connecting to the same pages with in a short period of time (~5-20 minutes). We see this in Firefox 27, 28, 29, and 30. Below is an example of the entries, and how they loop continuously. I have not been able to reproduce the problem manually, but this happens several times a week, and I see evidence in our logs, and by monitoring the session count in our database, which increase when this happens. Why is this happening? Is this a bug? I see a bug report filed at https://bugzilla.mozilla.org/show_bug.cgi?id=976878, but I do not see any replies. xxx.xxx.xxx.xxx - - [18/Jun/2014:16:03:50 -0400] "GET /webapps/login?new_loc=%2Fwebapps%2Fportal%2Fframeset.jsp HTTP/1.1" 302 - "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:30.0) Gecko/20100101 Firefox/30.0" "-" xxx.xxx.xxx.xxx - - [18/Jun/2014:16:03:50 -0400] "GET /webapps/login/?new_loc=%2Fwebapps%2Fportal%2Fframeset.jsp HTTP/1.1" 200 1000 "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:30.0) Gecko/20100101 Firefox/30.0" "-" xxx.xxx.xxx.xxx - - [18/Jun/2014:16:03:50 -0400] "GET /webapps/portal/frameset.jsp HTTP/1.1" 200 1160 "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:30.0) Gecko/20100101 Firefox/30.0" "-" xxx.xxx.xxx.xxx - - [18/Jun/2014:16:03:50 -0400] "GET /webapps/login?new_loc=%2Fwebapps%2Fportal%2Fframeset.jsp HTTP/1.1" 302 - "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:30.0) Gecko/20100101 Firefox/30.0" "-" xxx.xxx.xxx.xxx - - [18/Jun/2014:16:03:50 -0400] "GET /webapps/login/?new_loc=%2Fwebapps%2Fportal%2Fframeset.jsp HTTP/1.1" 200 1000 "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:30.0) Gecko/20100101 Firefox/30.0" "-" xxx.xxx.xxx.xxx - - [18/Jun/2014:16:03:50 -0400] "GET /webapps/portal/frameset.jsp HTTP/1.1" 200 1160 "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:30.0) Gecko/20100101 Firefox/30.0" "-"

All Replies (1)

more options

Sorry, beyond the scope of this Firefox user support forum.

You could try posting to the Web Development / Standards Evangelism forum at MozillaZine. The helpers over there are more knowledgeable about web site issues with Firefox. http://forums.mozillazine.org/viewforum.php?f=25 You'll need to register and login to be able to post in that forum.

Or you could add information to that Bug report or create a new Bug report.

Or the appropriate Google Group, linked in the right column of this page after you scroll-down a bit - http://www.mozilla.org/about/forums/