Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

How do Install and make FFmpeg work with Video DownloadHelper?

  • 1 antwoord
  • 5 hebben dit probleem
  • 15 weergaven
  • Laatste antwoord van guigs

Gerardo_G
Gerardo_G
more options

I use FireFox v.29 in Windows XP; I installed Video DownloadHelper. I want to convert the videos as soon as I download them. In the preferences of the extension there's a box that says "enable conversion". As I check that box I'm asked to install an external application to do that. I press the button that says "install/update converter". This opens a page of the official site of Video Download helper. It says I need to install FFmpeg to convert the videos. I go to ffmpeg.org to download it, the download page tells me I must dowload it from http://ffmpeg.zeranoe.com/builds/. So I donwload the 32-bit static build and I extract its files from the compressed folder.

That's as far as I go. There's no installation file inside; there are three executable files inside: ffmpeg,exe, ffplay.exe, and ffprobe.exe. I've opened all three of them and entered the Video DownloadHelper preferences after that. The problem is that when I try once again to check the box for "enable conversion" I'm once again told that I have to install the external application. What am I doing wrong?

In the official site of Video DownloadHelper there are a step by step explanation but for another converter: ConvertHelper, so they aren't really helpful.

Can you please help me?

I use FireFox v.29 in Windows XP; I installed Video DownloadHelper. I want to convert the videos as soon as I download them. In the preferences of the extension there's a box that says "enable conversion". As I check that box I'm asked to install an external application to do that. I press the button that says "install/update converter". This opens a page of the official site of Video Download helper. It says I need to install FFmpeg to convert the videos. I go to ffmpeg.org to download it, the download page tells me I must dowload it from http://ffmpeg.zeranoe.com/builds/. So I donwload the 32-bit static build and I extract its files from the compressed folder. That's as far as I go. There's no installation file inside; there are three executable files inside: ffmpeg,exe, ffplay.exe, and ffprobe.exe. I've opened all three of them and entered the Video DownloadHelper preferences after that. The problem is that when I try once again to check the box for "enable conversion" I'm once again told that I have to install the external application. What am I doing wrong? In the official site of Video DownloadHelper there are a step by step explanation but for another converter: ConvertHelper, so they aren't really helpful. Can you please help me?

Alle antwoorden (1)

guigs
guigs
more options

Hi, The add on support site is located on their add on homepage Download Helper add on support site. It did not require me to download an external .exe file?